Flexible use of modern computer, communication, big data technology and other technologies has built a highway bridge for communication between hospitals and patients. At the same time, the system software also provides daily care and service items for employees who have worked hard. The requirements for follow-up work in the hospital depend on:

根據(jù)醫(yī)院工作員的隨訪，使醫(yī)院的業(yè)務(wù)由院中拓寬到院內(nèi)外，能夠?qū)颊唛_展恢復(fù)具體指導(dǎo)，緩解患者壓力，提升醫(yī)院的形像和服務(wù)水平。大家系統(tǒng)軟件與醫(yī)院HIS系統(tǒng)軟件開展連接，HIS將醫(yī)院門診，住院，住院患者信息內(nèi)容發(fā)布到大家隨訪服務(wù)平臺(tái)，服務(wù)平臺(tái)依據(jù)患者的確診信息內(nèi)容，按時(shí)會(huì)給患者發(fā)送信息小提示，對(duì)患者開展恢復(fù)具體指導(dǎo)。

According to the follow-up of hospital staff, the business of the hospital can be expanded from the hospital to inside and outside the hospital, which can carry out specific guidance for patients' recovery, relieve patients' pressure and improve the image and service level of the hospital. Everyone's system software is connected with the hospital's his system software. His publishes the information content of outpatient, inpatient and inpatient to everyone's follow-up service platform. The service platform will send information tips to patients on time according to the diagnosis information content of patients, and provide specific guidance for patients to recover.

電話隨訪，構(gòu)建護(hù)患溝通的服務(wù)平臺(tái)，讓患者體會(huì)到關(guān)愛，推動(dòng)醫(yī)護(hù)人員服務(wù)項(xiàng)目的提升 ，提升以患者為核心的服務(wù)宗旨，提高醫(yī)院的競爭能力。患者在醫(yī)院住院后，工作員會(huì)在住院7天以后，對(duì)患者開展電話回訪，具體指導(dǎo)中后期恢復(fù)，及其對(duì)醫(yī)院工作中的總體服務(wù)項(xiàng)目開展點(diǎn)評(píng)電話回訪。

Telephone follow-up, build a service platform for nurse patient communication, let patients feel care, promote the improvement of medical staff service projects, improve the service purpose with patients as the core, and improve the competitiveness of the hospital. After the patient is hospitalized in the hospital, the staff will carry out a telephone return visit to the patient seven days after hospitalization, specifically guide the recovery in the middle and later stage, and carry out a telephone return visit to comment on the overall service items in the work of the hospital.

根據(jù)電話隨訪，能夠?qū)︶t(yī)療的產(chǎn)品質(zhì)量開展追蹤，提升醫(yī)師的服務(wù)技能，為科學(xué)研究及其員工績效考核升職等給出的數(shù)據(jù)適用。

According to the telephone follow-up, we can track the quality of medical products, improve the service skills of doctors, and apply the data given for scientific research and employee performance appraisal and promotion.

創(chuàng)建和睦的醫(yī)患矛盾，減少醫(yī)療風(fēng)險(xiǎn)性。

Create harmonious doctor-patient conflicts and reduce medical risks.

更改過去人力電話回訪的缺點(diǎn)，提高工作效能與品質(zhì)。

Change the shortcomings of human telephone return visit in the past, and improve work efficiency and quality.

對(duì)里面職工及其親屬在節(jié)假日日，生日等開展信息關(guān)愛。

Carry out information care for employees and their relatives on holidays, birthdays, etc.